What to Expect

Choosing to allow someone to enter your family’s life with the hope that they can help is an incredibly brave, but often uneasy decision. We recognize that picking up the phone is the first step and we are committed to partnering with you to ensure you get the best treatment possible. The relationship formed over time should be an open one built on trust and mutual respect.

With this in mind, all new parents/guardians/clients will receive a 20 minute free phone consultation prior to scheduling their first appointment. We do this in an effort to provide you with some basic information about what you might expect from therapeutic treatment at Hopeful Hearts Therapy, LCSW, PLLC and in an effort to learn a little bit about the reasons you are seeking therapy at this time. During this phone consultation you can expect to learn about our therapeutic approach, review our fee structure, ensure you are familiar with where our office is and, if you choose, schedule your first appointment.

Prior to coming in for your first visit you will be asked to complete an intake form, review our confidentiality and privacy practices and enroll in our electronic portal. Hopeful Hearts is fully electronic and you will be able to complete all this paperwork on your computer.